Frequently Asked Questions

How often should I attend therapy?

We typically work with clients weekly or every two weeks. Your therapist can help you to establish frequency, however you control the cadence of your therapeutic journey through easy to utilize online scheduling.

Ongoing therapeutic relationships can be helpful at a maintenance frequency of every 4-6 weeks. This allows therapy to again be intensified if new life stressors occur or progress on initial goals begins to falter. You may terminate therapy or take a break from sessions at any time.

What is your scheduling availability?

Indigo is available for appointments Wed-Sat 11:30-6:30 when she is accepting new clients. Her practice is frequently at capacity. Please contact her directly to find out if she can accommodate your request.

Jason is not accepting new clients in his private practice at this time. Occassionally clients that are direct referrals from another provider can be seen by him on Wednesdays. Please reach out to him directly if you were referred.

What are your rates?

50 minute individual session - $205. Longer appointments available upon request.

80 minute relational session - $295. Typically relational work is best accomplished with 80 minute appointments. Sessions will be prorated for 65 or 50 minutes, if the full time is not required, at a rate reduction of $45/15 min.

50 minute case consultation or AASECT supervision - $185. This service is available only with Indigo.

Do you offer free consultations?

Yes, we offer free 15-20 minute video consultations to answer any questions and determine whether the therapeutic relationship is a good fit. Consultation and completion of intake paperwork is required prior to scheduling a full session. We ask that for relational consultations all potential clients are on the consultation call, if possible. To schedule a consultation, reach out to one of us directly via email to inquire about whether we are currently accepting new clients.

Do you accept insurance?

Our therapists are not in-network providers and do not work directly with insurance companies. Insurance invoices (also called “superbills”) are available upon request for FSA/HSA accounts and out-of-network coverage. If you submit a superbill to your insurance company, they may reimburse you for a portion of our counseling fees, depending on the mental health coverage of your insurance plan.

What is your cancellation policy?

We ask for 48 hours notice to cancel or reschedule an appointment in order to avoid being charged for the missed session. While we understand that illness and other conflicts may arise, your appointment time has been reserved for you and cannot be utilized for other clients on short notice.

Do you offer a sliding scale?

We are no longer offering sliding scale or reduced rate options to new clients. To find a sliding scale therapist visit Open Path Collective. Or for reduced rate sex therapy visit The Cannon Institute.

Do you accept kids/teens as clients?

We only see adult clients at Mile High Psychotherapy. We do not accept clients under the age of 18, even with parental consent.

Can I attend teletherapy from out-of-state?

Due to licensure requirements, you must be located within the state of Colorado when attending teletherapy with Indigo. You must be located within Colorado or Wyoming when attending teletherapy with Jason. AASECT supervision and case consultation may be conducted from any location.

Can my partner and I attend therapy from separate locations?

Partners should attend therapy from the same location and on a single computer screen whenever possible to ensure effective therapy. This limits technological issues and allows you to interact physiologically with one another while processing vulnerable and emotional subject matter. Occassional sessions from separate locations are possible. Please notify your therapist before any necessary distance sessions occur.

Do you offer in-person sessions?

We have transitioned all of our clients to a Simple Practice virtual platform. We are not planning to offer in-person services again at this time. Through telehealth we have been able to serve clients from across Colorado and Wyoming who would not otherwise have been able to attend therapy with us. Read here to learn more about how to optimize a virtual therapeutic context.

What is Simple Practice?

Simple Practice is a streamlined and easy to utilize virtual platform for our services. Their secure, cloud-based practice management software allows our clients to submit paperwork, access invoices/superbills, adjust payment method, schedule appointments and attend telehealth sessions all in one place.

what is my right to a good faith estimate?

Beginning January 1, 2022, all healthcare providers, including private pay mental health facilities, are required to provide a Good Faith Estimate document to patients who do not have insurance or opt to not use their insurance (self-pay). Although therapy costs and typical frequency are listed on this page, you also have the right to request a Good Faith Estimate document from your provider during your initial consultation or at any time during the course of your treatment. This document will provide an estimate of therapy costs for up to 12 months.

If you receive a bill that is at least $400 more than your Good Faith Estimate you may dispute those charges with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill. There is a $25 fee to initiate a dispute process.

For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call (800) 368-1019.